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Privacy & Security Policy

Relaxed Cottage Living respects concerns about Internet privacy and security.  Our primary goal is to provide a smooth, customized shopping experience, as quickly and easily as possible. We take special care to safeguard the confidentiality and security of personal information..

This Privacy Policy governs the manner in which Relaxed Cottage Living collects, uses, maintains and discloses information collected from users of the RelaxedCottageLiving.com website. This privacy policy applies to the website and all products and services offered by Relaxed Cottage Living. By using our website, the user consents to our privacy policy.

Personal Identification Information

Relaxed Cottage Living may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order, enter a contest, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our website. Users may be asked for, as appropriate, name, email address, mailing address, phone number and credit card information. Users may, however, visit our website anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain website related activities. We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.

Disclosure of Personal Identification Information

We do not sell, trade, rent or otherwise transfer to outside parties, personal identification information about our visitors and users without advance notice. The term "outside parties" does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing customers, so long as those parties agree to keep this information confidential. We may also release information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

We may use third party service providers to help us operate our business and the website  or administer activities on our behalf, such as sending out newsletters or surveys. We may share personal identification information with these third parties for those limited purposes provided that the user has given us their permission.

Non-Personal Identification Information

Our server automatically collects non-personal identification information about users and visitors to our website. Non-personal identification information may include the browser name, the type of computer and technical information about the user's means of connection to our website, such as the operating system and the Internet service provider's address. We also collect information when the user volunteers to complete a survey.

Disclosure of Non-Personal Identification Information

We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for marketing and advertising purposes or other uses.

How We Collect the Information?

Relaxed Cottage Living uses "cookies" to enhance user experience and recognize and welcome  returning customers, remember their preferences, keep track of items they have added to their wish list or shopping cart and to find out which parts of our site are visited most often and how easy our website is to use. Cookies are small files that the service provider transfers to a  hard drive through the Web browser. They enable the site's or service provider's systems to recognize that browser and capture and remember certain information. The user's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. They are also used to improve our service by helping us understand our customers' preferences based on previous or current site activity. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. Users may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent.  If cookies are turned off, the user won't have access to many features that make their site experience more efficient and some services will not function properly.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

How We Use Collected Information

Relaxed Cottage Living may collect and use personal identification information for the following purposes: to improve customer service, to personalize user experience, to improve our website, to process payments, to run a promotion, contest, survey or other website feature or to send periodic emails.

Mailing Lists

We may use the email address to send the user information and updates pertaining to their order. If the user decides to join our mailing list, they will receive emails with updates about new products and services, discounts and special promotions. Users can change their e-mail subscriptions or unsubscribe at any time by modifying their preferences in the "My Account" section.

Modifying or Deleting An Account

Users may also delete all of their online account information from the database by signing into the "My Account" section of the site and remove their shipping addresses, billing addresses and payment information. Please note that Relaxed Cottage Living may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

How We Protect Your Information

We implement a variety of security measures to maintain the safety of personal identification information. Such information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

Relaxed Cottage Living ensures that every order is secure. We encrypt all personal information including credit card number, name, and address, expiration date and billing information so that it cannot be read as the information travels over the Internet. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of personal information, username, password, transaction information and data stored on our website.

Credit card numbers are never sent through e-mail. Sensitive and private data exchange between Relaxed Cottage Living and its users happens over a Secure Sockets Layer (SSL) secured communication channel and is encrypted and protected with digital signatures. The encryption features of browser software are exceptionally powerful and ensure the security of all data as it is transmitted to our server.

Third Party Links

In an attempt to provide visitors with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

Changes to this Privacy Policy

Relaxed Cottage Living has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our website. Policy changes will apply only to information collected after the date of the change. We encourage users to review our privacy policy periodically for any changes to stay informed about how we are helping to protect the personal information we collect. The user acknowledges and agrees that it is their responsibility to review this Privacy Policy periodically and become aware of modifications. This policy was last updated on October 20, 2013.

Acceptance of this Policy

By using this website, the user signifies their acceptance of this policy. Their continued use of the website following the posting of changes to this policy will be deemed  acceptance of those changes.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

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